kg777's Privacy Policy
A fully transparent explanation of how your personal information is collected, stored, and kept secure.
1 Introduction & Scope
kg777 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how kg777 collects, uses, stores, and where necessary discloses your personal information.
This Policy applies to the kg777 website (https://kg777.mom) and all related services. By using our platform, you agree to all the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
Important: This Policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.
2 What Information We Collect
For the purpose of registration and service delivery on kg777, we may collect the following types of information:
2.1 Information You Provide Directly
- Identity Information: Full name, date of birth, national ID or passport number.
- Contact Information: Email address, mobile number, current address.
- Account Information: Username and password (encrypted when stored).
- Financial Information: bKash, Nagad, or Rocket number, bank account details — for transaction processing purposes only.
- Identity Verification Documents: Photo ID or other verification documents.
2.2 Automatically Collected Information
- Device Information: IP address, device type, operating system, browser type.
- Usage Information: Session duration, pages visited, links clicked.
- Transaction Information: Deposit and withdrawal history, betting history, gaming activity.
- Cookies & Tracking: Browsing behaviour through session cookies and persistent cookies.
2.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may receive certain information from relevant third-party providers. In such cases, the third party sharing the information is also subject to their own privacy policy.
3 Purpose of Using Information
kg777 uses collected information for the following legitimate purposes:
- Account Management: Creating, verifying, and keeping your account active.
- Service Delivery: Ensuring gaming, betting, and transaction services function properly.
- Identity Verification: Confirming age and identity to prevent access by minors.
- Financial Transactions: Processing deposits, withdrawals, and bonuses — via bKash, Nagad, Rocket, and bank transfer.
- Security & Fraud Prevention: Preventing unauthorized access, account takeovers, and financial fraud.
- Customer Support: Providing 24/7 assistance via live chat and email.
- Responsible Gaming: Identifying unusual betting patterns and taking necessary action.
- Legal Compliance: Adhering to applicable laws and regulations.
- Platform Improvement: Conducting analysis to enhance the user experience.
We never sell your information to third parties for marketing purposes without your explicit consent.
4 Information Storage & Security
kg777 applies industry-standard technical and organizational measures to ensure the security of your information.
4.1 Technical Safeguards
- SSL Encryption: All data transmissions are secured via TLS/SSL protocol.
- Password Hashing: Your password is always stored in hashed form; no one can view it directly.
- Firewall & Access Control: Our servers are protected by multiple layers of firewalls.
- Regular Security Audits: Reviews are conducted regularly to identify and address potential vulnerabilities.
4.2 Retention Period
We will retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention.
4.3 Data Breach
In the event of a data breach, we will notify affected users as quickly as possible in accordance with applicable regulations and take the necessary remedial action.
5 Information Disclosure & Sharing
kg777 may share your information with third parties in the following limited circumstances:
5.1 Service Providers
We share necessary information with our contracted partners for core services such as payment processing, identity verification, game technology, and customer support. These partners may only use the information for the specified purpose and may not independently use it for any other reason.
5.2 Legal Obligations
We may be required to disclose relevant information in response to a court order, legal process, or a lawful request from a government authority.
5.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, your information may also be transferred. If such an event occurs, we will notify you in advance.
5.4 International Data Transfers
Your information may be processed on servers outside Bangladesh. In such cases, we ensure that adequate protection measures are in place in the destination country and that the data transfer is consistent with this Policy.
To be clear: kg777 never sells your information to advertising agencies, data brokers, or any third party for commercial purposes.
6 Cookies & Tracking Technologies
kg777 uses various types of cookies and similar technologies:
- Essential Cookies: Essential for session management, maintaining login state, and ensuring security. Disabling these will prevent the site from functioning properly.
- Functional Cookies: Help remember your language preference and other settings, improving your experience on future visits.
- Analytics Cookies: Monitor traffic and behaviour to understand how the site is used, helping us improve our services.
Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
7 Your Rights
As a user of kg777, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though complete deletion may not be possible if it conflicts with legal obligations.
- Right to Object to Processing: You may object to the processing of your information in certain cases.
- Right to Portability: You may request your information in a structured format.
- Right to Withdraw Consent: Where processing of your information depends on your consent, you may withdraw that consent at any time.
To exercise these rights, email [email protected]. We will respond to your request within a reasonable time. Information will be provided or amended after identity verification.
8 Responsible Gaming & Data Use
To ensure responsible gaming on kg777, we may use data about your gaming behaviour. This includes:
- Identifying unusual or high-risk betting patterns.
- Providing self-exclusion or limit-setting services.
- Reaching out to offer support when needed.
This information is used solely for your protection and is not shared with any third party for commercial purposes.
9 Policy Changes
kg777 may update this Privacy Policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notice to your registered email where applicable.
- Display a notification on the site.
Continuing to use kg777 after changes take effect will be considered acceptance of the revised Policy. We therefore recommend visiting this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Available 24/7 — in both Bengali and English
We take all requests regarding personal information seriously. Subject to identity verification, we will do our best to resolve your matter as quickly as possible.
If you feel we are not handling your information properly, please contact us directly first. We are committed to resolving your complaint.